Member Experience & Welcome Specialist

Vasa Fitness co; Boise (ID); Hybrid; USD 32,379,000 - 44,083,000; Full time

Benefits offered by this job

Two gym memberships

401(k) options

Employee Assistance Program – freeTher

Paid time off (30+ hours)

Medical / Dental / Vision benefits

Paid parental leave

Job summary

VASA Fitness is hiring a Member Experience Specialist in Boise to greet members, build personal connections, and keep the club clean and organized. You will guide members on memberships, upgrades, and personal training options to help them on their fitness journey and feel valued with every visit.

The role emphasizes friendly service, clear communication, and teamwork in a fast-paced club environment that rewards dedication and a welcoming atmosphere.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly and create personal connections at the front desk.
• Keep the club clean and organized to make VASA feel like home.
• Guide members on memberships, upgrades, and personal training options.
• Ensure interactions make members feel valued, motivated and welcome.

Skills

Communication

Multi-tasking

Customer service

Membership sales

Fitness interest

Background check

Bilingual/ CPR

Job description

VASA Fitness is hiring a Member Experience Specialist in Boise to greet members, build personal connections, and keep the club clean and organized. You will guide members on memberships, upgrades, and personal training options to help them on their fitness journey and feel valued with every visit.

The role emphasizes friendly service, clear communication, and teamwork in a fast-paced club environment that rewards dedication and a welcoming atmosphere.