Member Experience Concierge

Planet Fitness; Leominster (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness service provider in Leominster is seeking a Member Services Representative to create a positive member experience through exceptional customer service. Responsibilities include welcoming members, assisting with front desk activities, and addressing member inquiries. The ideal candidate will have a customer service background, basic computer skills, and a passion for fitness. Join us to inspire and motivate others as part of a growing team dedicated to a Judgement Free Zone.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and guests with exceptional service.
• Handle all front desk related activities.
• Respond to member questions and concerns.

Skills

Customer service skills

Basic computer proficiency

Positive attitude

Strong listening skills

Job description

A leading fitness service provider in Leominster is seeking a Member Services Representative to create a positive member experience through exceptional customer service. Responsibilities include welcoming members, assisting with front desk activities, and addressing member inquiries. The ideal candidate will have a customer service background, basic computer skills, and a passion for fitness. Join us to inspire and motivate others as part of a growing team dedicated to a Judgement Free Zone.