Member Experience Champion

BJ's Wholesale Club, Inc.; Pensacola (FL); Presencial; USD 22 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay

Free BJ’s Memberships

Paid time off

Health benefits

401(k) matching

Resumo da oferta

BJ’s Wholesale Club is hiring for a Merchandise Protection Associate to guard entrances/exits, assist members, and uphold club standards. You’ll follow safety protocols, verify receipts, and escalate issues promptly to management while delivering friendly, efficient service in a fast-paced retail setting.

Responsibilities include monitoring activity, enforcing policy, and supporting a positive member experience with a collaborative team. Flexibility and reliability are essential.

Qualificações

• Strong interpersonal skills and an attention to detail are required.
• Basic math skills preferred.
• Ability to use a smart handheld device.
• Must successfully complete required training and certification processes.
• Must be employed with the company for at least 6 months.
• At least 18 years of age, varying by state.

Responsabilidades

• Delivers superior member service, greeting, assisting, and thanking members promptly and professionally.
• Maintains merchandise protection procedures and shrink alert protocols.
• Audits Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery per procedures.
• Inspects bags at exit and responds to Electronic Article Surveillance alarms as needed.
• Monitors entrance/exit activity to ensure safety and compliance.
• Maintains a clean, safe, and positive environment for members and team.

Conhecimentos

Interpersonal skills

Attention to detail

Math skills

Smart handheld device

Descrição da oferta de emprego

BJ’s Wholesale Club is hiring for a Merchandise Protection Associate to guard entrances/exits, assist members, and uphold club standards. You’ll follow safety protocols, verify receipts, and escalate issues promptly to management while delivering friendly, efficient service in a fast-paced retail setting.

Responsibilities include monitoring activity, enforcing policy, and supporting a positive member experience with a collaborative team. Flexibility and reliability are essential.