Member Experience Champion

BJ's Wholesale Club, Inc.; Goodlettsville (TN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

401(k) Retirement Savings Plan

Paid time off

Job summary

BJ’s Wholesale Club in Goodlettsville, TN is hiring for a Merchandise Protection Team Member. You will greet members, monitor entrances, conduct safety checks and help maintain a safe, welcoming store environment.

This role emphasizes teamwork, integrity and fast, friendly service. You’ll learn club policies, apply loss-prevention procedures, and support daily operations while delivering excellent member experiences.

Qualifications

• Strong interpersonal skills and attention to detail.
• Basic math skills.
• Ability to use a smart handheld device.
• Must be employed with the company for at least 6 months.
• At least 18 years of age, varies by state.

Responsibilities

• Deliver superior member service with a prompt, friendly approach.
• Monitor entrance/exit activity and enforce club policies.
• Conduct merchandise protection procedures and shrink alerts.
• Assist in safety and security procedures and maintain a clean, safe environment.

Skills

Strong interpersonal skills

Basic math skills

Smart handheld device

Tools

Handheld device

Job description

BJ’s Wholesale Club in Goodlettsville, TN is hiring for a Merchandise Protection Team Member. You will greet members, monitor entrances, conduct safety checks and help maintain a safe, welcoming store environment.

This role emphasizes teamwork, integrity and fast, friendly service. You’ll learn club policies, apply loss-prevention procedures, and support daily operations while delivering excellent member experiences.