Member Experience Associate: Service & Sales Impact

AAA Mountain West Group; Redwood City (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401(k) Matching

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

Paid Time Off

AAA Membership

Product Discounts

Tuition Reimbursement

Job summary

AAA Mountain West Group is seeking a motivated Member Experience Associate to deliver exceptional service and drive product sales across multiple branches in the Redwood City area.

In this full-time, onsite role, you will rotate between branches, learn AAA offerings, and apply consultative sales techniques to meet and exceed individual targets while delivering the trusted AAA experience.

Qualifications

• High School Diploma or GED required.
• 2–4 years of work experience, with at least 1 year in a sales role.
• Sales experience is required.
• Backgrounds in insurance, retail, hospitality, service industries or call centers are valued.

Responsibilities

• Deliver outstanding member service and product sales.
• Meet individual sales goals with consultative techniques.
• Promote AAA products to members to reach branch goals.
• Understand member needs and adapt solutions across branches.
• Maintain knowledge of AAA products and services.

Skills

Customer Service

Sales

Communication

Adaptability

Teamwork

Technical Skills

Education

High School Diploma/GED

Job description

AAA Mountain West Group is seeking a motivated Member Experience Associate to deliver exceptional service and drive product sales across multiple branches in the Redwood City area.

In this full-time, onsite role, you will rotate between branches, learn AAA offerings, and apply consultative sales techniques to meet and exceed individual targets while delivering the trusted AAA experience.