Member Experience & Sales Specialist

AAA Mountain West Group; Daly City (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401k matching

Medical insurance

Dental insurance

Vision insurance

Wellness program

Paid holidays

Paid time off

Tuition reimbursement

AAA membership

Job summary

AAA Mountain West Group seeks a Member Experience Associate to deliver outstanding service and drive sales across multiple California branches. The role rotates between branches, requiring adaptability and strong communication to identify member needs and close opportunities.

Candidates should have a high school diploma, 2–4 years of work experience with at least 1 year in sales. Bilingual Cantonese or Mandarin is a plus; weekend shifts and travel between locations may be required.

Qualifications

• Strong customer service orientation and problem-solving skills.
• Proven ability to meet or exceed sales targets in prior roles.
• Excellent communication and active listening across branches and teams.

Responsibilities

• Perform member services and product sales while meeting individual sales goals.
• Learn and apply knowledge of AAA products and services across branches.
• Promote AAA products to achieve branch and individual targets.

Skills

Customer service

Sales

Communication

Adaptability

Active listening

Education

High School Diploma/GED

Tools

CRM systems

Job description

AAA Mountain West Group seeks a Member Experience Associate to deliver outstanding service and drive sales across multiple California branches. The role rotates between branches, requiring adaptability and strong communication to identify member needs and close opportunities.

Candidates should have a high school diploma, 2–4 years of work experience with at least 1 year in sales. Bilingual Cantonese or Mandarin is a plus; weekend shifts and travel between locations may be required.