Member Experience Specialist: Sales & Service

AAA Mountain West Group; Reno (NV); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k Matching

Medical/Dental/Vision

Paid Holidays

Paid Time Off

Tuition Reimbursement

Free AAA Classic Membership

AAA Product Discounts

Competitive hourly base + commissions

Job summary

AAA Mountain West Group in Reno, NV is seeking a Member Experience Associate to deliver outstanding service and value to our Members across branch locations. You will blend genuine care with product knowledge to meet needs and drive sales, while representing AAA in a professional, friendly manner.

This on-site, full-time role requires adaptability, active listening, and the ability to learn multiple product lines and systems.

Qualifications

• High School Diploma or GED required.
• 2–4 years of work experience with at least 1 year in sales.
• Backgrounds in insurance, retail, hospitality, service industries, or call centers valued.

Responsibilities

• Deliver Member Services and product sales with knowledge of AAA products.
• Meet or exceed individual sales targets.
• Provide professional, friendly customer interactions and adapt to branch needs.

Skills

Customer Service

Sales

Active Listening

Adaptability

Communication

Education

High School Diploma/GED

2-4 years of work experience in sales

Tools

CRM systems

Job description

AAA Mountain West Group in Reno, NV is seeking a Member Experience Associate to deliver outstanding service and value to our Members across branch locations. You will blend genuine care with product knowledge to meet needs and drive sales, while representing AAA in a professional, friendly manner.

This on-site, full-time role requires adaptability, active listening, and the ability to learn multiple product lines and systems.