Member Experience Advisor – Sales & Service

AAA Mountain West Group; Sacramento (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401k Match

Medical Insurance

Dental Insurance

Vision Insurance

Wellness Program

Paid Holidays

Paid Time Off

Tuition Reimbursement

Free AAA Classic Membership

AAA Product Discounts

Job summary

AAA Mountain West Group is seeking a Member Experience Associate to deliver outstanding service and value to Members across multiple branches. You will handle Member Services, product sales, and consultative solutions to meet individual sales targets.

The role requires strong customer service orientation, adaptability, and active listening, with potential travel between branches to accommodate business needs. Starting pay varies by region and includes a commission plan.

Qualifications

• Minimum Qualifications: High School Diploma/GED; 2-4 years of work experience, with at least 1 year in a sales role; experience in insurance, retail, hospitality, service industries or call centers is valued.

Responsibilities

• Deliver Member Services and product sales; apply consultative sales techniques to uncover needs, present solutions, and close opportunities.
• Promote AAA products and services to Members to achieve individual and branch goals.
• Operate across multiple branch locations and adapt to different environments while meeting sales targets.

Skills

Customer Service

Sales

Communication

Teamwork

Adaptability

Education

High School Diploma/GED

Job description

AAA Mountain West Group is seeking a Member Experience Associate to deliver outstanding service and value to Members across multiple branches. You will handle Member Services, product sales, and consultative solutions to meet individual sales targets.

The role requires strong customer service orientation, adaptability, and active listening, with potential travel between branches to accommodate business needs. Starting pay varies by region and includes a commission plan.