Member Experience Associate - Gym Front Desk

Planet Fitness; Lodi (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive hourly pay

Equal opportunity employer

Job summary

Flynn Group is seeking a Member Services Representative to join our Planet Fitness location. You will greet members, answer questions, check in guests, and support front desk operations in a fast-paced fitness environment.

Ideal candidates have customer service experience, basic computer skills, and strong communication. We value punctuality, reliability, teamwork, and a willingness to learn. Compensation ranges from $17 to $19 per hour and we are an equal opportunity employer.

Qualifications

• Customer service experience preferred.
• Basic computer proficiency required.
• Strong communication skills and reliability.
• Punctuality and ability to work in a team.

Responsibilities

• Greet members and guests and provide exceptional customer service.
• Check members in and give tours to prospective members.
• Answer phones and assist callers with questions.
• Maintain front desk area and keep lobby clean and organized.
• Operate POS system for membership processing and purchases.

Skills

Customer service

Computer skills

Attention to detail

Punctuality

Reliability

Communication

Teamwork

Willingness to learn

Problem solving

Following instructions

Job description

Flynn Group is seeking a Member Services Representative to join our Planet Fitness location. You will greet members, answer questions, check in guests, and support front desk operations in a fast-paced fitness environment.

Ideal candidates have customer service experience, basic computer skills, and strong communication. We value punctuality, reliability, teamwork, and a willingness to learn. Compensation ranges from $17 to $19 per hour and we are an equal opportunity employer.