Member Experience Associate – Gym Front Desk

Planet Fitness Franchising, LLC; Findlay (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A fitness center chain is looking for a Member Services Representative in Findlay, Ohio. This role includes providing exceptional customer service, managing front desk activities, and ensuring a positive member experience. Candidates should have a passion for fitness and exceptional communication skills. Join a dynamic team dedicated to fostering a welcoming environment for all members. A strong focus on exceeding member expectations and a positive attitude are essential.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Exceptional customer service skills; able to interact in a positive and professional way.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including answering phones.
• Check members into the system and facilitate new member sign-ups.

Skills

Customer service skills

Basic computer proficiency

Punctuality and reliability

Ability to empathize and problem solve

Upbeat and positive attitude

Job description

A fitness center chain is looking for a Member Services Representative in Findlay, Ohio. This role includes providing exceptional customer service, managing front desk activities, and ensuring a positive member experience. Candidates should have a passion for fitness and exceptional communication skills. Join a dynamic team dedicated to fostering a welcoming environment for all members. A strong focus on exceeding member expectations and a positive attitude are essential.