Member Services Specialist - Fitness Front Desk

Planet Fitness; Deer Park (OH); On-site; USD 26,000 - 34,000; Full time

Job summary

A leading fitness provider is seeking a Member Services Representative in Deer Park, Ohio. This role involves creating a positive member experience by delivering outstanding customer service. Candidates should have a background in customer service and a passion for fitness. Responsibilities include greeting members, answering questions, handling front desk activities, and maintaining club cleanliness. An upbeat attitude and strong interpersonal skills are essential. Must be 18+ years old.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Exceptional customer service skills.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including answering phones.
• Assist in maintaining the neatness and cleanliness of the club.

Skills

Customer service skills

Basic computer proficiency

Ability to empathize and problem solve

Positive attitude

Job description

A leading fitness provider is seeking a Member Services Representative in Deer Park, Ohio. This role involves creating a positive member experience by delivering outstanding customer service. Candidates should have a background in customer service and a passion for fitness. Responsibilities include greeting members, answering questions, handling front desk activities, and maintaining club cleanliness. An upbeat attitude and strong interpersonal skills are essential. Must be 18+ years old.