Gym Front Desk & Member Experience Specialist

Planet Fitness - United FP Management, LLC; Harrison (OH); On-site; USD 27,000 - 35,000; Full time

Job summary

A fitness organization in Harrison, Ohio is seeking a Member Service Representative to enhance the member experience through exceptional service. Responsibilities include greeting guests, managing front desk activities, and maintaining the club's cleanliness. Candidates should have a strong customer service background, a passion for fitness, and excellent communication skills. This role is ideal for individuals who are punctual, reliable, and enjoy promoting a positive environment.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability are a must.

Responsibilities

• Greet members and guests with exceptional customer service.
• Handle all front desk related activities.
• Respond to member questions and concerns timely.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Exceptional customer service skills

Strong listening skills

Diplomatic demeanor

Job description

A fitness organization in Harrison, Ohio is seeking a Member Service Representative to enhance the member experience through exceptional service. Responsibilities include greeting guests, managing front desk activities, and maintaining the club's cleanliness. Candidates should have a strong customer service background, a passion for fitness, and excellent communication skills. This role is ideal for individuals who are punctual, reliable, and enjoy promoting a positive environment.