Front Desk Associate - Free Black Card Membership

Planet Fitness; Derby (CT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K plan

Health benefits

Paid Time Off

Free Black Card membership

Job summary

Planet Fitness is seeking a friendly Front Desk Associate to greet members, process payments and answer questions. You will promote memberships and promotions while delivering responsive service in a fast-paced club environment.

The ideal candidate is 18+, with at least 6 months of face-to-face customer service, willingness to work a flexible schedule, and a positive, energetic attitude. Full-time opportunities with competitive pay and benefits are available.

Qualifications

• 18 years old or older.
• A High School Diploma or Equivalent is preferred.

Responsibilities

• Welcome and exit members in a confident, professional, and friendly manner.
• Provide gracious and efficient telephone service and answer calls promptly.
• Resolve customer concerns with strong problem-solving skills for a pleasant experience.
• Maintain cleanliness of the club for up to 50% of the shift.
• Handle cash, process payments, give change and receipts.
• Promote benefits and promotions to drive revenue.
• Deliver accurate information about procedures and policies.

Skills

Customer service

Communication

Flexible schedule

Teamwork

Job description

Planet Fitness is seeking a friendly Front Desk Associate to greet members, process payments and answer questions. You will promote memberships and promotions while delivering responsive service in a fast-paced club environment.

The ideal candidate is 18+, with at least 6 months of face-to-face customer service, willingness to work a flexible schedule, and a positive, energetic attitude. Full-time opportunities with competitive pay and benefits are available.