Member Experience Associate - Part-Time

Kids for the Future; Alexandria (VA); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Comprehensive Medical

Dental & Vision Insurance

Employer-paid Life and AD&D

Job summary

Planet Fitness is seeking a Part-Time Member Services Representative to be the first point of contact for members and guests. You will create a welcoming, Judgement Free atmosphere and deliver excellent customer service while helping members feel comfortable and valued.

You will handle front desk duties, assist with memberships and tours, and maintain a clean, safe club during AM, PM, or Overnight shifts. This is a great entry point to grow with a fast-growing company.

Qualifications

• Customer service experience preferred.
• Ability to greet members and guests with a positive attitude.

Responsibilities

• Greet members and guests with enthusiasm and professionalism.
• Explain membership options and promote club programs.
• Process front desk transactions and verify memberships.
• Keep the club clean and safe during shifts.
• Respond to inquiries and resolve issues professionally.

Skills

Customer service

Job description

Planet Fitness is seeking a Part-Time Member Services Representative to be the first point of contact for members and guests. You will create a welcoming, Judgement Free atmosphere and deliver excellent customer service while helping members feel comfortable and valued.

You will handle front desk duties, assist with memberships and tours, and maintain a clean, safe club during AM, PM, or Overnight shifts. This is a great entry point to grow with a fast-growing company.