Member Experience Associate

Planet Fitness; Madison (AL); Presencial; USD 14 000 - 15 000; Tempo integral

Resumo da oferta

Taymax Group, a multi-unit Planet Fitness franchisee, seeks a Member Services Representative in Madison, AL. The role focuses on delivering superior member experiences at the front desk, greeting members and guests, and guiding tours while processing sign-ups and payments.

Ideal candidates have a high school diploma, strong customer service skills, and a positive attitude toward fitness. The position supports club operations with teamwork and reliable, punctual performance.

Qualificações

• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability are essential.
• Ability to work independently and as part of a team.
• Positive, upbeat attitude and interest in fitness.

Responsabilidades

• Greet members and guests, providing exceptional service.
• Answer phones and assist callers with questions.
• Check members in and sign up new members with rate calculations.
• Tour prospective members and assist the Club Manager with cash handling.
• Maintain neatness and cleanliness of the club; perform daily tasks.

Conhecimentos

Customer service

Front desk

Communication

Teamwork

Cash handling

Punctuality

Basic computer

Formação académica

High School diploma/GED equivalent

Descrição da oferta de emprego

Taymax Group, a multi-unit Planet Fitness franchisee, seeks a Member Services Representative in Madison, AL. The role focuses on delivering superior member experiences at the front desk, greeting members and guests, and guiding tours while processing sign-ups and payments.

Ideal candidates have a high school diploma, strong customer service skills, and a positive attitude toward fitness. The position supports club operations with teamwork and reliable, punctual performance.