Member Experience Associate

Paycom; Florida; On-site; USD 17,000 - 25,000; Part time

Job summary

YouFit Gyms in Greenacres, FL is seeking a Part-Time Member Experience Specialist to deliver outstanding customer service and create a welcoming environment for members and guests. This role emphasizes friendly interactions, accurate check-ins, and promoting memberships.

You will handle check-ins, assist with account questions, answer calls, and help promote services while maintaining cleanliness and safety standards. Flexible hours and a customer-focused mindset are essential.

Qualifications

• Must be 18 years or older.
• Proficient in reading, speaking, and writing in English.

Responsibilities

• Deliver outstanding member service and create a welcoming environment.
• Handle check-ins and assist with account-related questions.
• Answer calls and route inquiries to the appropriate department.
• Promote memberships and other offerings to members and guests.
• Process payments and manage cash drawer following procedures.
• Maintain gym cleanliness and follow safety and sanitation guidelines.
• Assist with tours and engagement to support membership growth.

Skills

Customer service

Cash handling

Multitasking

English fluency

Job description

YouFit Gyms in Greenacres, FL is seeking a Part-Time Member Experience Specialist to deliver outstanding customer service and create a welcoming environment for members and guests. This role emphasizes friendly interactions, accurate check-ins, and promoting memberships.

You will handle check-ins, assist with account questions, answer calls, and help promote services while maintaining cleanliness and safety standards. Flexible hours and a customer-focused mindset are essential.