Member Engagement Specialist — Inspire, Enroll & Connect

YMCA of Greater Seattle

Sammamish (WA)

On-site

USD 29,342 - 31,684

Full time

14 days+

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Benefits offered by this job

YMCA membership
Medical, Dental, Vision, and Life Ins.
Retirement contributions
Mental health resources
PTO (paid time off)
Discounts on programs

Job summary

YMCA of Greater Seattle is seeking a Member Engagement Representative for an on-site position. You will deliver exceptional service, build strong relationships with members, and guide them to programs and activities aligned with their goals. You will also assist with membership and program enrollment processes.

The role focuses on connecting members to resources, supporting personalized solutions, and fostering a welcoming environment within our community.

Qualifications

  • Develops positive relationships including providing prompt and courteous service to members, participants and guests.
  • Conducts membership interviews, enrolls new members and provides motivational support and guidance. Processes member applications, including performing.

Responsibilities

  • Develops positive relationships including providing prompt and courteous service to members, participants and guests.
  • Conducts membership interviews, enrolls new members and provides motivational support and guidance. Processes member applications, including performing.

Skills

Customer service
Relationship building
Enrollment processes
Interviewing

Job description

YMCA of Greater Seattle is seeking a Member Engagement Representative for an on-site position. You will deliver exceptional service, build strong relationships with members, and guide them to programs and activities aligned with their goals. You will also assist with membership and program enrollment processes.

The role focuses on connecting members to resources, supporting personalized solutions, and fostering a welcoming environment within our community.

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