Member Experience Teller – Elevate Everyday Banking

First Service Credit Union; Houston (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

First Service Credit Union in Houston seeks a frontline associate to deliver superior member service, process transactions, and maintain accurate account data. You will handle deposits, withdrawals, transfers, and negotiables while ensuring all procedures meet security standards.

The role emphasizes courteous service, accurate cash handling, and the ability to respond to member inquiries with professionalism, supporting teamwork and timely communication.

Qualifications

• Knowledge of Bank Secrecy Act (BSA) and Anti-Money Laundering regulations.

Responsibilities

• Handle member transactions in person, by mail, or by phone (deposits, withdrawals, transfers, cash advances, currency exchanges).
• Open accounts and perform maintenance on member data.
• Answer telephone inquiries and forward messages to the appropriate person.

Skills

Customer service

Attention to detail

Multi-tasking

Education

High school diploma or GED

Job description

First Service Credit Union in Houston seeks a frontline associate to deliver superior member service, process transactions, and maintain accurate account data. You will handle deposits, withdrawals, transfers, and negotiables while ensuring all procedures meet security standards.

The role emphasizes courteous service, accurate cash handling, and the ability to respond to member inquiries with professionalism, supporting teamwork and timely communication.