Member Concierge & Front Desk Associate

Planet Fitness; Hesperia (CA); On-site; USD 22,000 - 124,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one guest

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness in Hesperia, CA is looking for a customer-service oriented team member for a front-desk role, available as full-time or part-time. You will greet members, assist with sign-ups and tours, and respond to inquiries to create a welcoming atmosphere.

Responsibilities include answering calls, processing check-ins, updating member information, and supporting club operations. Benefits include health, dental, vision, life insurance and more.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks: Answering phone calls, taking info calls and tours, assist in member sign-ups and updates.
• Facilitate member services issues and questions and forward to Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Honesty

Customer service

Basic computer proficiency

Job description

Planet Fitness in Hesperia, CA is looking for a customer-service oriented team member for a front-desk role, available as full-time or part-time. You will greet members, assist with sign-ups and tours, and respond to inquiries to create a welcoming atmosphere.

Responsibilities include answering calls, processing check-ins, updating member information, and supporting club operations. Benefits include health, dental, vision, life insurance and more.