Member Services Concierge - Front Desk (Flexible Hours)

EASY MILE US LLC; Sherwood (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

Planet Fitness is seeking a Front Desk Associate to warmly engage members and guests, manage inquiries, and keep the club clean and organized. You will handle check-ins, memberships, and basic transactions while promoting services and maintaining a welcoming atmosphere.

Ideal candidates have strong communication skills and enjoy a fast-paced environment, with availability for evenings and weekends. Join a team that values service, cleanliness, and a judgment-free fitness experience.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a willingness to help others.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Responsibilities

• Greet members and guests and provide friendly, professional service.
• Assist with membership inquiries, policies, and gym services.
• Check-in members and handle front desk transactions.
• Keep front desk and lobby area tidy and well-presented.
• Promote memberships, personal training, and other services.
• Collaborate with team to maintain a clean, safe environment.

Skills

Customer service

Communication

Multi-tasking

POS knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness is seeking a Front Desk Associate to warmly engage members and guests, manage inquiries, and keep the club clean and organized. You will handle check-ins, memberships, and basic transactions while promoting services and maintaining a welcoming atmosphere.

Ideal candidates have strong communication skills and enjoy a fast-paced environment, with availability for evenings and weekends. Join a team that values service, cleanliness, and a judgment-free fitness experience.