Member Concierge & Enrollment Advisor

Platinum Coastal Group; San Antonio (TX); On-site; USD 32,000 - 38,000; Full time

Job summary

Platinum Coastal Group seeks an enthusiastic, entry-level team member to assist prospective and current members in understanding services, benefits, options, and next steps through direct conversations. This on-site role emphasizes friendly, professional interaction and a quick learning curve.

You will welcome members, explain options and services, conduct tours when applicable, and follow up on questions to support enrollment or renewals in a fast-moving, people-focused environment.

Qualifications

• Entry-level role requiring strong interpersonal and communication skills.
• On-site position requiring frequent face-to-face member interaction.
• Experience in retail, hospitality, customer service, campus activities, athletics, or other people-facing work may be relevant.

Responsibilities

• Welcome prospective and current members.
• Explain membership options, benefits, and services.
• Conduct tours or introductions when applicable.
• Follow up on questions and support enrollment or renewal processes.

Skills

customer service

advisor

sales strategy

membership

Job description

Platinum Coastal Group seeks an enthusiastic, entry-level team member to assist prospective and current members in understanding services, benefits, options, and next steps through direct conversations. This on-site role emphasizes friendly, professional interaction and a quick learning curve.

You will welcome members, explain options and services, conduct tours when applicable, and follow up on questions to support enrollment or renewals in a fast-moving, people-focused environment.