Onsite Customer Experience Coordinator

Platinum Coastal Group; Dallas (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level team member to help coordinate the details and interactions that shape a positive onsite customer experience. This on-site position emphasizes face-to-face interactions with customers, clients, members, and partners.

You will support check-ins, requests, appointments, and service touchpoints, interact during visits, and coordinate needs with appropriate departments. Strong communication and organization help you succeed.

Qualifications

• Entry-level candidate with strong communication and organization.
• Experience in people-facing roles is helpful but not required.

Responsibilities

• Support customer check-ins, requests, appointments, or service touchpoints.
• Interact directly with customers throughout their visit.
• Coordinate needs with appropriate departments.
• Track feedback and recurring service opportunities.

Skills

customer experience

customer service

customer

Job description

Platinum Coastal Group is seeking an entry-level team member to help coordinate the details and interactions that shape a positive onsite customer experience. This on-site position emphasizes face-to-face interactions with customers, clients, members, and partners.

You will support check-ins, requests, appointments, and service touchpoints, interact during visits, and coordinate needs with appropriate departments. Strong communication and organization help you succeed.