Enrollment Advisor (On-Site, People-Facing)

Platinum Coastal Group; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site team member to help individuals understand enrollment options and complete the process. This role emphasizes direct customer interaction and precise recordkeeping.

A strong candidate is personable, dependable, and organized, comfortable starting conversations in a fast-paced environment. Prior related experience is helpful but not required.

Qualifications

• Personable, dependable and organized with professional communication.
• Comfortable initiating conversations in a fast-moving environment.
• Related experience helps but is not required.

Responsibilities

• Meet with individuals face to face to assess needs.
• Explain enrollment options, requirements and next steps.
• Assist with forms and routine enrollment questions.
• Follow up on incomplete items and maintain records.

Skills

Customer service

Entry-level

Job description

Platinum Coastal Group is seeking an entry-level, on-site team member to help individuals understand enrollment options and complete the process. This role emphasizes direct customer interaction and precise recordkeeping.

A strong candidate is personable, dependable, and organized, comfortable starting conversations in a fast-paced environment. Prior related experience is helpful but not required.