Guest Experience Associate

Platinum Coastal Group; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level guest services associate to welcome visitors onsite and provide information with a friendly, professional approach. You will engage guests, answer routine questions, and support events or service areas, coordinating with onsite teams to ensure a seamless experience.

This role emphasizes strong people skills, dependability, and the ability to start conversations in a dynamic environment. Prior related experience is helpful but not required.

Qualifications

• Entry-level candidate who is personable, dependable, and able to start conversations.
• Organized, coachable, and able to communicate professionally in a fast-moving environment.

Responsibilities

• Greet guests and provide directions or information.
• Assist with routine questions and requests.
• Support activities, events, or service areas.
• Coordinate guest needs with onsite teams.

Skills

Customer experience

Customer service

Customer

Job description

Platinum Coastal Group is seeking an entry-level guest services associate to welcome visitors onsite and provide information with a friendly, professional approach. You will engage guests, answer routine questions, and support events or service areas, coordinating with onsite teams to ensure a seamless experience.

This role emphasizes strong people skills, dependability, and the ability to start conversations in a dynamic environment. Prior related experience is helpful but not required.