MedSpa Concierge & Scheduling Specialist

Azul Cosmetic Surgery and Medical Spa; Naples (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k with company match

Life insurance

Employee assistance program

Job summary

Azul Cosmetic Surgery and Medical Spa in Naples, FL seeks a full-time front desk/administrative coordinator to deliver concierge service to patients, manage a multi-line phone system, check patients in and out, and support scheduling in the electronic health record.

Ideal candidates have 3+ years in customer service, familiarity with medical terminology, and strong computer skills. Experience with Nextech is a plus; must maintain HIPAA confidentiality and work well in a team.

Qualifications

• 3 years customer service experience preferred.
• Medical terminology knowledge preferred.
• Computer skills required.

Responsibilities

• Providing a concierge level of service - making each encounter with our patients amazing.
• Managing a multi-line phone system.
• Checking patients in/out.
• Data entry and scanning documents into the electronic health record.
• Confirming appointments, following up on missed/cancelled appointments to reschedule patients.

Skills

Telephone etiquette

Medical terminology

EHR experience

Computer skills

Team player

Attention to detail

HIPAA compliance

Empathy

Tools

Nextech

Job description

Azul Cosmetic Surgery and Medical Spa in Naples, FL seeks a full-time front desk/administrative coordinator to deliver concierge service to patients, manage a multi-line phone system, check patients in and out, and support scheduling in the electronic health record.

Ideal candidates have 3+ years in customer service, familiarity with medical terminology, and strong computer skills. Experience with Nextech is a plus; must maintain HIPAA confidentiality and work well in a team.