MedSpa Coordinator

Azul Cosmetic Surgery and Medical Spa; Naples (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k with company match

Life insurance

Employee assistance program

Job summary

Azul Cosmetic Surgery and Medical Spa in Naples, FL seeks a full-time front desk/administrative coordinator to deliver concierge service to patients, manage a multi-line phone system, check patients in and out, and support scheduling in the electronic health record.

Ideal candidates have 3+ years in customer service, familiarity with medical terminology, and strong computer skills. Experience with Nextech is a plus; must maintain HIPAA confidentiality and work well in a team.

Qualifications

• 3 years customer service experience preferred.
• Medical terminology knowledge preferred.
• Computer skills required.

Responsibilities

• Providing a concierge level of service - making each encounter with our patients amazing.
• Managing a multi-line phone system.
• Checking patients in/out.
• Data entry and scanning documents into the electronic health record.
• Confirming appointments, following up on missed/cancelled appointments to reschedule patients.

Skills

Telephone etiquette

Medical terminology

EHR experience

Computer skills

Team player

Attention to detail

HIPAA compliance

Empathy

Tools

Nextech

Job description

Azul has been a nationally awarded, top-producing aesthetics company in the Florida market for over 25 years, growing from a single location to multiple locations operating in Naples, Bonita Springs, Fort Myers, Cape Coral, and the Sarasota market. Azul offers a suite of products and services, including aesthetics, injectables, body contouring, plastic surgery, beauty products, and more.

About the Company:

Azul has been a nationally awarded, top-producing aesthetics company in the Florida market for over 25 years, growing from a single location to multiple locations operating in Naples, Bonita Springs, Fort Myers, Cape Coral, and the Sarasota market. Azul offers a suite of products and services, including aesthetics, injectables, body contouring, plastic surgery, beauty products, and more. The Azul brand is part of a larger network within Aesthetic Partners, which owns practices across the US. As a company, Aesthetic Partners has a strong culture of sharing best practices, providing ongoing training, and leveraging the portfolio's resources to help each brand grow. We strive to hire talented and professional individuals across our brands and invest in their continued professional development.

Primary responsibilities include:

• Providing a concierge level of service - making each encounter with our patients amazing.
• Managing a multi-line phone system.
• Checking patients in/out.
• Data entry and scanning documents into the electronic health record.
• Confirming appointments, following up on missed/cancelled appointments to reschedule patients.

Essential skills and abilities:

• Outstanding telephone etiquette and communication skills.
• Substantial knowledge of general medical terminology. Plastic surgery and Med-Spa terminology a plus!
• Electronic health record experience (Nextech experience a plus)
• Strong computer and organizational skills.
• Ability to work as a team member.
• Well-organized with attention to detail.
• Ability to manage multiple tasks simultaneously.
• Treat patients and co-workers with respect.
• Maintain HIPAA confidentiality at all times.
• Empathetic with patient’s needs and concerns.
• Highly dependable.

Benefits Package:

• Medical, Vision, and dental insurance.
• Paid vacation and holidays.
• 401k with company match.
• Company Paid Life insurance.
• Employee assistance program

Experience:

• Customer service: 3 years (Preferred)
• Medical terminology: 2 years (Preferred)
• Computer skills: 3 years (Preferred)

Job Type: Full-time

Azul Cosmetic Surgery and Medical Spa is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.