Medical Support Specialist: Care Coordination & Scheduling

U.S. Department of Veterans Affairs; Anthem (AZ); Vor Ort; USD 41.000 - 57.000; Vollzeit

Benefits dieser Stelle

Paid time off

Parental leave

Child care subsidy

Retirement plan and 401K

Federal health/vision/dental insurance

Zusammenfassung

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) to provide administrative support within the Health Administration Service. The role serves as a liaison among patients, nursing staff, medical staff, outside agencies, and community providers across VA Health Care Systems in the assigned area.

Locations to be discussed during interviews. Key responsibilities include efficient scheduling, patient data management, and supporting care coordination

Qualifikationen

• Must be a U.S. citizen and meet VA basic requirements.
• One year above high school or equivalent experience.
• Ability to collaborate with diverse medical staff and patients.
• Proficiency in English, written and spoken, per VA standards.

Aufgaben

• Support streamlined hiring processes and timely onboarding.
• Assist with patient scheduling and appointment coordination.
• Validate and update patient demographics and insurance data.
• Handle communications with internal and external customers.
• Prepare reports and present data to management as needed.
• Maintain knowledge of health care processes and portals.

Kenntnisse

Collaboration with medical clinicians

Prioritization and organizing

Effective communication (written and/w

Ausbildung

Some college education (1 year above high school)

Tools

CPRS

Jobbeschreibung

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) to provide administrative support within the Health Administration Service. The role serves as a liaison among patients, nursing staff, medical staff, outside agencies, and community providers across VA Health Care Systems in the assigned area.

Locations to be discussed during interviews. Key responsibilities include efficient scheduling, patient data management, and supporting care coordination