Medical Support & Front Desk Coordinator

Sciolex Corporation; Muskogee (OK); On-site; USD 21,000 - 22,000; Full time

Job summary

Sciolex Corporation in Oklahoma is seeking a Medical Support Assistant to support Veterans Health Administration operations. The role focuses on receptionist duties, appointment scheduling, and maintaining medical records with careful attention to privacy and accuracy.

You will greet patients, screen calls, coordinate care with external providers, and ensure timely communication across teams. You will use Microsoft Office applications (Outlook, Word, Excel) and communicate effectively with

Qualifications

• High School Diploma, GED, or other equivalent.
• Knowledge of basic medical terminology.
• Minimum 6 months of customer service experience.
• Ability to type 50 WPM.
• Possess basic computer skills.
• Oral and written proficiency in English.

Responsibilities

• Screens and receives phone calls in a courteous and timely manner.
• Responds to telephone inquiries regarding delivery of services.
• Perform appointment scheduling, tracking, pre- and post- appointment contacts as required
• Receive medical records and ensure all necessary health and administrative information are processed into the proper Records Systems
• Coordinates and authorizes care with external community care providers
• Access computers to utilize Microsoft Office products including Outlook, Teams, Word, and Excel, and various electronic systems
• Process community care consults in associated electronic systems
• Effectively communicates with internal and external medical providers, reception staff, patients, and other third parties
• Provide friendly and quality customer service to all patients, patient families, office and medical staff
• Various front desk administrative duties, as needed

Skills

Customer service

Typing 50 WPM

Microsoft Office

English proficiency

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Sciolex Corporation in Oklahoma is seeking a Medical Support Assistant to support Veterans Health Administration operations. The role focuses on receptionist duties, appointment scheduling, and maintaining medical records with careful attention to privacy and accuracy.

You will greet patients, screen calls, coordinate care with external providers, and ensure timely communication across teams. You will use Microsoft Office applications (Outlook, Word, Excel) and communicate effectively with