Patient Access & Medical Support Specialist

Sciolex Corporation; Castle Rock (CO); On-site; USD 35,000 - 42,000; Full time

Job summary

Sciolex Corporation seeks a Medical Support Assistant to perform receptionist duties supporting Veterans Health Administration. You will screen calls, schedule appointments, and process medical records while coordinating care with external providers.

You will use Microsoft Office applications (Outlook, Teams, Word, Excel) and various electronic systems, communicating effectively with patients, providers, and staff. A friendly, responsive approach is essential.

Qualifications

• High School Diploma or GED required.
• Minimum of 6 months of customer service experience.
• Ability to type 50 WPM.
• Proficient in basic computer skills and English (oral and written).

Responsibilities

• Screen and answer phone calls courteously and promptly.
• Handle appointment scheduling and pre-/post-appointment contacts.
• Receive medical records and ensure proper data entry into records systems.
• Coordinate care with external community care providers.
• Utilize Microsoft Office (Outlook, Teams, Word, Excel) and related electronic systems.
• Communicate effectively with providers, staff, patients, and third parties.
• Provide friendly, quality customer service to patients and families.
• Perform front desk administrative duties as needed.

Skills

Customer service

Typing 50 WPM

Basic computer skills

English proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Sciolex Corporation seeks a Medical Support Assistant to perform receptionist duties supporting Veterans Health Administration. You will screen calls, schedule appointments, and process medical records while coordinating care with external providers.

You will use Microsoft Office applications (Outlook, Teams, Word, Excel) and various electronic systems, communicating effectively with patients, providers, and staff. A friendly, responsive approach is essential.