Medical Support & Scheduling Assistant

Sciolex Corporation; Burlington (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Sciolex Corporation is hiring a Medical Support Assistant to support Veterans Health Administration. The role includes greeting patients, screening calls, scheduling appointments, and handling medical records using Outlook, Teams, Word, and Excel.

You will coordinate with community providers and maintain smooth front-desk operations. Ideal candidates have a high school diploma or GED, 6 months of customer service, and strong English communication skills, with basic computer proficiency and

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service experience.
• Ability to type 50 WPM.
• Proficient with basic computer skills.
• English language proficiency.

Responsibilities

• Screen and answer phone calls in a courteous and timely manner.
• Schedule appointments and manage pre- and post-appointment contacts.
• Receive and file medical records in appropriate systems.
• Coordinate care with external community providers.
• Use Microsoft Office and electronic systems to document activities.
• Provide friendly, quality customer service to patients and families.
• Perform front desk administrative duties as needed.

Skills

Customer service

Typing 50 WPM

English proficiency

Office communication

Education

High School Diploma or GED

Tools

Outlook

Teams

Word

Excel

Job description

Sciolex Corporation is hiring a Medical Support Assistant to support Veterans Health Administration. The role includes greeting patients, screening calls, scheduling appointments, and handling medical records using Outlook, Teams, Word, and Excel.

You will coordinate with community providers and maintain smooth front-desk operations. Ideal candidates have a high school diploma or GED, 6 months of customer service, and strong English communication skills, with basic computer proficiency and