Medical Support Assistant: Front Desk & Patient Care

Sciolex Corporation; Lamar (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Sciolex Corporation seeks a Medical Support Assistant to support Veterans Health Administration operations. You will perform receptionist duties, manage calls, schedule appointments, and handle records with accuracy.

The role requires a high school diploma, basic medical terminology, and at least 6 months of customer service experience. Proficiency in English and typing 50 WPM is essential, along with basic computer skills.

Qualifications

• High School Diploma or equivalent
• Knowledge of basic medical terminology
• Minimum of 6 months of customer service experience
• Ability to type 50 WPM
• Oral and written proficiency in English

Responsibilities

• Screen and answer phone calls in a courteous and timely manner
• Respond to inquiries about service delivery
• Schedule appointments and track pre- and post-appointment contacts
• Receive medical records and ensure proper data entry into records systems
• Coordinate care with external community care providers
• Use computers with Microsoft Office (Outlook, Teams, Word, Excel) and electronic systems
• Process community care consults in electronic systems
• Communicate effectively with providers, staff, patients and third parties
• Provide friendly, quality customer service to patients and staff
• Perform other front desk administrative duties as needed

Skills

Customer service

Typing 50 WPM

English proficiency

Basic computer skills

Education

High School Diploma

Tools

Microsoft Office

Outlook

Teams

Word

Excel

Job description

Sciolex Corporation seeks a Medical Support Assistant to support Veterans Health Administration operations. You will perform receptionist duties, manage calls, schedule appointments, and handle records with accuracy.

The role requires a high school diploma, basic medical terminology, and at least 6 months of customer service experience. Proficiency in English and typing 50 WPM is essential, along with basic computer skills.