Patient Care & Front Desk Medical Support

Sciolex Corporation; Salida (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Sciolex Corporation is seeking a Medical Support Assistant to support Veterans Health Administration. The role involves receptionist duties, appointment scheduling, and records processing to ensure accurate patient information flow.

Responsibilities include handling inquiries, coordinating with providers, and delivering friendly customer service to patients and staff. Candidates should have a high school diploma, basic medical terminology knowledge, and at least 6 months of customer service

Qualifications

• High school diploma or equivalent.
• Basic medical terminology familiarity.
• Minimum 6 months of customer service experience.
• Ability to type at least 50 words per minute.
• Proficient with basic computer applications and English.

Responsibilities

• Screen and route inquiries via phone in a courteous, timely manner.
• Schedule appointments and manage pre- and post-appointment contacts.
• Receive medical records and input data into Records Systems.
• Coordinate with external providers and internal staff to ensure smooth care.
• Prepare front desk and administrative tasks as needed.

Skills

Customer service

Typing 50 WPM

Basic computer skills

English proficiency

Medical terminology

Education

High School Diploma

Tools

Microsoft Office - Outlook

Microsoft Teams

Word

Excel

Job description

Sciolex Corporation is seeking a Medical Support Assistant to support Veterans Health Administration. The role involves receptionist duties, appointment scheduling, and records processing to ensure accurate patient information flow.

Responsibilities include handling inquiries, coordinating with providers, and delivering friendly customer service to patients and staff. Candidates should have a high school diploma, basic medical terminology knowledge, and at least 6 months of customer service