Medical Support Assistant

U.S. Department of Defense; Mayport (FL); Vor Ort; USD 42.000 - 52.000; Vollzeit

Zusammenfassung

The U.S. Department of Defense at Naval Base Health Clinic Mayport seeks an Administrative Medical Support Clerk to handle patient scheduling, outpatient/inpatient coordination, and general clinic administration.

This role involves frontline customer service and data entry in a secure environment. Applicants may be subject to background investigations and must meet immunization, influenza vaccination, TB testing, and security clearance requirements for continued employment.

Qualifikationen

• Suitability or fitness determination may be required.
• Background investigation and credit check may be required.
• Immunization screening is required including Hepatitis B for direct patient contact.
• Mandatory seasonal Influenza vaccination unless exempted.
• Tuberculosis testing may be required.
• Physical lifting up to 15 pounds may be required.

Aufgaben

• Performs a full range of administrative medical support duties including patient appointment scheduling and rescheduling for outpatients/inpatients.
• Performs clerical and administrative functions and answers recurring questions.
• Receives and provides customer service to staff, patients, families, and visitors to ensure security and information flow.
• Receives calls and inquiries regarding appointments, clinic hours, and release of information; relays messages as needed.
• Operates a personal computer to input, store, retrieve and manipulate data.
• Assembles records in accordance with regulations.

Jobbeschreibung

About the Position: This position is located at Naval Base Health Clinic Mayport. Salary negotiation may be available for those candidates who are new to Federal service. This is a Direct Hire Solicitation

Duties

• Performs a full range of administrative medical support duties including patient appointment scheduling, rescheduling appointments for outpatients/inpatients with general specialty clinics and outside medical installations.
• Performs a variety of clerical and administrative functions, seeking assistance to answer recurring questions and resolve problems.
• Responsible for the reception and provision of customer service to all staff, patients, families, and their visitors entering and leaving the facilities to ensure security and information flow.
• Receives telephone calls and visitors; answers questions regarding cancellation of appointments, clinic hours, release of information, services available and relays messages to supervisor or appropriate employee.
• Operates a personal computer to input, store, retrieve and manipulate data.
• Assembles records in accordance with regulations.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• This position requires the incumbent to have Tuberculosis testing.
• Lifting up to 15 pounds may be required.