Medical Support Assistant

Military Treatment Facilities under DHA; Mayport (FL); In loco; USD 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

The Naval Base Health Clinic Mayport is seeking an administrative medical support specialist to manage patient appointments, coordinate scheduling across general specialty clinics and external facilities, and ensure smooth information flow.

You will assist with clerical tasks, answer routine inquiries, provide reception and customer service to staff, patients and visitors, and use a computer to input and retrieve data while maintaining security and privacy standards.

Mansioni

• Performs a full range of administrative medical support duties including patient appointment scheduling, rescheduling appointments for outpatients/inpatients with general specialty clinics and outside medical installations.
• Performs a variety of clerical and administrative functions, seeking assistance to answer recurring questions and resolve problems.
• Responsible for the reception and provision of customer service to all staff, patients, families, and their visitors entering and leaving the facilities to ensure security and information flow.
• Receives telephone calls and visitors; answers questions regarding cancellation of appointments, clinic hours, release of information, services available and relays messages to supervisor or appropriate employee.
• Operates a personal computer to input, store, retrieve and manipulate data.
• Assembles records in accordance with regulations.

Descrizione del lavoro

About the Position:

This position is located at Naval Base Health Clinic Mayport. Salary negotiation may be available for those candidates who are new to Federal service. This is a Direct Hire Solicitation

• Performs a full range of administrative medical support duties including patient appointment scheduling, rescheduling appointments for outpatients/inpatients with general specialty clinics and outside medical installations.
• Performs a variety of clerical and administrative functions, seeking assistance to answer recurring questions and resolve problems.
• Responsible for the reception and provision of customer service to all staff, patients, families, and their visitors entering and leaving the facilities to ensure security and information flow.
• Receives telephone calls and visitors; answers questions regarding cancellation of appointments, clinic hours, release of information, services available and relays messages to supervisor or appropriate employee.
• Operates a personal computer to input, store, retrieve and manipulate data.
• Assembles records in accordance with regulations.