Medical Support Assistant

U.S. Department of Defense; Fort Leavenworth (KS); On-site; USD 42,000 - 62,000; Full time

Job summary

The U.S. Department of Defense's Munson Army Health Clinic at Fort Leavenworth, KS is seeking a Patient Services Coordinator to support daily hospital operations and patient flow.

The role focuses on scheduling, enrollment verification, and processing referrals, with emphasis on accurate medical records and timely communications with providers and patients. The position requires attention to detail, effective communication with clinicians, and ability to navigate health information systems.

Qualifications

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.

Responsibilities

• Coordinate patient scheduling activities to ensure smooth daily services.
• Verify patient enrollment and eligibility for treatment.
• Review initiated referrals to specialty clinics within the Military Treatment Facility.
• Review medical records documents to ensure accuracy of information.
• Initiate telephone consultation for the provider to input referrals and authorizations.

Job description

About the Position

This position is located at Munson Army Heath Clinic, Fort Leavenworth, Kansas.
This is a Direct Hire Solicitation

Duties

• Coordinate patient scheduling activities of the medical facility to ensure a smooth flow of daily services.
• Verify patient enrollment and eligibility for treatment.
• Assist in reviewing initiated referrals to specialty clinics within the Military Treatment Facility.
• Review all medical records documents to ensure accuracy of information.
• Initiate telephone consultation for the provider to input referrals and authorizations.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.