Medical Support Assistant (Office Automation)

U.S. Department of Defense; Bethesda (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

U.S. Department of Defense is seeking a Medical Support Assistant (Office Automation) for Walter Reed National Military Medical Center, Director for Medicine.

The role runs M-F, 0730-1600, and involves handling reception, records, and clerical tasks in a clinical setting. The position requires suitability/background investigation, eligibility for a Secret clearance, background checks, and mandatory immunizations, including Hepatitis B, Influenza vaccination, and TB testing.

Qualifications

• Experience performing receptionist and clerical duties.
• Ability to enter, manipulate and retrieve information in automated systems.
• Experience preparing and processing patient-related forms and records.

Responsibilities

• Perform the full range of receptionist, recordkeeping and clerical duties in the Medical Treatment Facility.
• Enter, manipulate and retrieve data from automated systems as assigned.
• Process patient order forms and other administrative requests as required.
• Receive patients and visitors as the initial point of contact, in person or by phone.
• Maintain patients’ records (electronic and paper) with proper identification and compliance with regulations.

Skills

Clerical duties

Recordkeeping

Data entry

Job description

About the Position:

This Medical Support Assistant (Office Automation) GS-0679-05 position is located at Walter Reed National Military Medical Center - Director for Medicine. Outpatient clinic: M-F 0730-1600. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Duties

• Performs the full range of receptionist, recordkeeping and miscellaneous clerical duties within the MTF.
• Enters, manipulates and/or retrieves information and data from automated systems as appropriate to the area assigned.
• Completes request forms, manually or automated, for individual patient orders, blood work and other patient care and administrative related requests.
• Receives patients and visitors as the initial point of contact, in person or telephonically.
• Maintains patients' records, both electronic and paper, according to regulations, ensuring each entry contains proper patient and health care provider identification.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• This position requires the incumbent to have Tuberculosis testing.