Medical Support Clerk – Federal Clinic Scheduling

U.S. Department of Defense; Mayport (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

The U.S. Department of Defense at Naval Base Health Clinic Mayport seeks an Administrative Medical Support Clerk to handle patient scheduling, outpatient/inpatient coordination, and general clinic administration.

This role involves frontline customer service and data entry in a secure environment. Applicants may be subject to background investigations and must meet immunization, influenza vaccination, TB testing, and security clearance requirements for continued employment.

Qualifications

• Suitability or fitness determination may be required.
• Background investigation and credit check may be required.
• Immunization screening is required including Hepatitis B for direct patient contact.
• Mandatory seasonal Influenza vaccination unless exempted.
• Tuberculosis testing may be required.
• Physical lifting up to 15 pounds may be required.

Responsibilities

• Performs a full range of administrative medical support duties including patient appointment scheduling and rescheduling for outpatients/inpatients.
• Performs clerical and administrative functions and answers recurring questions.
• Receives and provides customer service to staff, patients, families, and visitors to ensure security and information flow.
• Receives calls and inquiries regarding appointments, clinic hours, and release of information; relays messages as needed.
• Operates a personal computer to input, store, retrieve and manipulate data.
• Assembles records in accordance with regulations.

Job description

The U.S. Department of Defense at Naval Base Health Clinic Mayport seeks an Administrative Medical Support Clerk to handle patient scheduling, outpatient/inpatient coordination, and general clinic administration.

This role involves frontline customer service and data entry in a secure environment. Applicants may be subject to background investigations and must meet immunization, influenza vaccination, TB testing, and security clearance requirements for continued employment.