Medical Secretary & Patient Scheduling Pro

ummh; Northbridge (MA); On-site; USD 23,000 - 41,000; Full time

Job summary

UMass Memorial Health is seeking an administrative assistant for a medical office/clinic role. The position involves greeting patients, handling registrations, insurance data, scheduling, and records management.

Requires basic medical secretarial training and strong MS Office skills. Eligible candidates should be proficient in English and able to use computer-based scheduling/record systems, with attention to detail and excellent customer service.

Qualifications

• Requires high school diploma or equivalent with medical secretarial training.
• Proficient in MS Office and medical terminology.
• Strong customer service and communication skills.
• Ability to use a computer-based scheduling/record/billing system.
• Excellent attention to detail and data accuracy.
• Fluent in English with clear reading and writing abilities.

Responsibilities

• Greet patients and visitors and provide information or referrals.
• Register patients, collect co-payments, and maintain records.
• Verify demographic and insurance information in the scheduling system.
• Schedule visits, manage reminders, and handle no-shows or reschedules.
• Set up medical records for new patients and coordinate retrieval.

Skills

MS Office

Medical terminology

Customer service

Scheduling system

Attention to detail

English proficiency

Education

High School diploma or equivalent

Specialized medical secretarial training

Tools

EPIC

Job description

UMass Memorial Health is seeking an administrative assistant for a medical office/clinic role. The position involves greeting patients, handling registrations, insurance data, scheduling, and records management.

Requires basic medical secretarial training and strong MS Office skills. Eligible candidates should be proficient in English and able to use computer-based scheduling/record systems, with attention to detail and excellent customer service.