Medical Secretary - Patient Scheduling & Admin

Nhbpi; Battle Creek (MI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Healthcare premium sharing

Flexible Spending Account

Employer paid disability and life ins.

401K with employer match

Paid time off

Tuition reimbursement

Up to 14 paid holidays

Wellness programs

Student loan forgiveness eligible

Job summary

NHBP seeks a Medical Secretary to support the Health and Human Service Department. You will manage scheduling, client intake, and demographic data while ensuring HIPAA compliance and confidential handling of records.

You will work under the Health Office Manager, coordinating with providers and staff, maintaining accurate charts, and using multiple EHR systems to sustain efficient service delivery.

Qualifications

• Associates degree in medical field or 24 months medical office experience.
• Ability to understand Native American culture and customs.
• Exemplary customer service with compassionate communication.
• Must have valid driver's license and be able to travel.
• Pass background check and drug screen; CPR/First Aid within 2 months.

Responsibilities

• Schedule medical, dental, and community health services in multiple systems.
• Answer phones, greet clients and staff, assist with inquiries.
• Maintain current medical charts and demographic records with providers.
• Manage Outlook calendars and room reservations for HHSD.
• Ensure HIPAA confidentiality and proper records handling.
• Support billing and insurance verification as needed.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Detail-oriented

Education

Associate degree in medical field

24 months medical office experience

Tools

Microsoft Word

Microsoft Excel

Electronic health records (EHR) software

Job description

NHBP seeks a Medical Secretary to support the Health and Human Service Department. You will manage scheduling, client intake, and demographic data while ensuring HIPAA compliance and confidential handling of records.

You will work under the Health Office Manager, coordinating with providers and staff, maintaining accurate charts, and using multiple EHR systems to sustain efficient service delivery.