Medical Secretary: Patient Care Admin & Scheduling Pro

University of Maryland Medical System; Bel Air (MD); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits

403(b) with company match

Tuition reimbursement

Job summary

University of Maryland Upper Chesapeake Health (UM UCH) is seeking a Medical Secretary to join our dedicated team in Harford County. You will support patients and physicians by handling calls, scheduling visits, and preparing for appointments.

The role emphasizes accuracy, HIPAA compliance, and timely paperwork, with a supportive work environment and opportunities for professional growth.

Experience in healthcare settings is preferred, and a high school diploma is required.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service experience or completed an Administrative Assistant program within the last 12 months.
• Previous healthcare or medical office experience preferred.
• Ability to follow procedures, maintain records and ensure HIPAA compliance.

Responsibilities

• Answer telephone calls, handle routine inquiries, and direct non-routine matters to appropriate persons.
• Schedule patient appointments and tests, coordinating with appropriate personnel as necessary.
• Prepare for patient visits and process post-visit documentation, including forms.
• Maintain electronic patient charts and ensure documentation is scanned into patient records.
• Obtain registration information, co-pays, and referrals to forward to billing.

Skills

Customer service

Communication

Professional conduct

Education

High school diploma

Administrative Assistant training

Tools

Electronic health records

Job description

University of Maryland Upper Chesapeake Health (UM UCH) is seeking a Medical Secretary to join our dedicated team in Harford County. You will support patients and physicians by handling calls, scheduling visits, and preparing for appointments.

The role emphasizes accuracy, HIPAA compliance, and timely paperwork, with a supportive work environment and opportunities for professional growth.

Experience in healthcare settings is preferred, and a high school diploma is required.