Medical Office Concierge & Scheduler

Meritus Health Inc; Hagerstown (MD); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Benefits

Paid Time Off

401(k) Retirement Plan

Education Assistance

Tuition Reimbursement

FSAs & HSAs

Shift Differential

Job summary

Meritus Health Inc in Maryland is seeking an Office Secretary to support our busy medical offices with strong clerical and administrative skills. You will greet patients, schedule appointments, verify insurance, update demographics, and help keep the front desk running smoothly.

Ideal candidates have a high school diploma or equivalent, prior medical office experience, and basic computer skills. We value confidentiality, excellent communication, and the ability to multitask in a fast-paced

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office setting preferred.
• Strong communication and customer service skills.
• Ability to prioritize and multitask in a busy environment.
• Proficient in maintaining confidential patient information.

Responsibilities

• Greet and assist patients and clients both in person and over the phone.
• Schedule appointments and verify insurance information accurately.
• Maintain patient demographics and update records in the system.
• Address patient questions or refer them to appropriate personnel when needed.
• Keep patients informed about scheduling delays or changes.
• Maintain confidentiality and compliance with healthcare regulations.
• Keep the medical office neat and organized, including scanning, sorting mail, and preparing forms.

Skills

Greet patients

Phone etiquette

Scheduling

Insurance verification

Record maintenance

Communication

Multitasking

Confidentiality

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Meritus Health Inc in Maryland is seeking an Office Secretary to support our busy medical offices with strong clerical and administrative skills. You will greet patients, schedule appointments, verify insurance, update demographics, and help keep the front desk running smoothly.

Ideal candidates have a high school diploma or equivalent, prior medical office experience, and basic computer skills. We value confidentiality, excellent communication, and the ability to multitask in a fast-paced