Medical Secretary - FT

Urology Centers of Alabama; Bessemer (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Urology Centers of Alabama is seeking a Medical Secretary to coordinate physician schedules, manage patient check-in/out, and handle clerical tasks while maintaining strict confidentiality.

Candidates should have medical terminology knowledge, medical office experience, and proficient typing. This role requires teamwork, accuracy, and HIPAA compliance in a fast-paced clinical setting.

Qualifications

• Medical terminology understanding.
• Experience in a medical office.
• Excellent interpersonal and communication skills.
• Ability to work independently or in a fast-paced team.
• Fast and accurate typing.
• Proficient with PC, Windows, MS Office, and EMR.
• HIPAA confidentiality adherence.

Responsibilities

• Manage physician schedules and coordinate patient appointments.
• Handle calls from patients and staff; relay messages and address requests.
• Verify patient demographics and insurance; conduct insurance/verifications.
• Enter charges daily into the EMR system.
• Balance daily collections and forward to Homewood office.
• Prepare consults, surgeries, and admissions forms for schedulers.
• Schedule tests and procedures at UCA Homewood or external facilities.
• Assist with patient check-in and check-out; travel as needed.
• Maintain strict HIPAA compliance and confidentiality.
• Attend staff meetings as required.

Skills

Medical terminology

Interpersonal skills

Teamwork

Independent work

Typing speed

Communication

Education

High school diploma or GED

Tools

MS Office

EMR system

Windows

Telephone system

Job description

General Summary

The Medical Secretary will manage physician(s)’ day-to-day schedule and coordinate clerical activities related to completion of patient care, adhering to the highest standards of confidentiality.

General Summary

The Medical Secretary will manage physician(s)’ day-to-day schedule and coordinate clerical activities related to completion of patient care, adhering to the highest standards of confidentiality.

Essential Functions

• Manage physician’s schedule – to include scheduling patient appointments, canceling patient appointments, rescheduling patient appointments.
• Managing telephone calls from patients, other physicians, and other staff; take messages for physicians and nurses; follow-up with those phone calls and take care of patient and physician requests.
• Correspondence with insurance companies.
• Enter charges daily into EMR system.
• Balance daily collections and send to Homewood office.
• Medical record requests; retrieval of and delivery to/from appropriate providers.
• Referrals and pre-certifications.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Prepare consults, surgeries and admissions forms and forward to surgery schedulers.
• Schedule consults with other physicians, tests and procedures at UCA Homewood office and/or outside facilities.
• Complete FMLA papers at patient’s request.
• Fill-in as needed with patient check-in and check-out.
• Patient insurance verification and verification of patient demographics.
• Assists other secretaries in office and company, which may include some travel to other outlying offices or the Homewood office location.
• Attends staff meetings as required.
• Conducts self in accordance with UCA’s policies and procedures.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Other duties as assigned.

Supervisory Requirements

This position will not supervise any other staff members.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move more than 45 pounds.

Qualifications

Minimum Qualifications

• Must display an understanding of medical terminology.
• Must have prior experience in a medical office and display an understanding of physician clinic procedures.
• Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.
• Must show the ability to work independently or within a team in a fast-paced environment.
• Must be able to type documents, email, forms, and other communications quickly and with minimal to no errors.
• Must show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc.
• Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines.
• Must have a high school diploma or GED equivalent.

Licensure, Certification, Registration Requirements

None.