Medical Secretary

Urology-Centers-of-Alabama; Homewood (AL); On-site; USD 37,000 - 50,000; Full time

Job summary

Urology Centers of Alabama invites applications for a Medical Secretary to manage physicians’ schedules and coordinate clerical tasks for patient care at the Homewood location.

The role requires medical terminology knowledge, prior medical office experience, and strong interpersonal skills to interact with diverse patients and staff. Proficiency with MS Office, EMR systems, and multi‑line phones is essential.

Qualifications

• Understanding of medical terminology.
• Prior experience in a medical office.
• Ability to interact effectively with people from diverse backgrounds.
• Ability to work independently or in a team in a fast paced environment.
• Proficient at typing documents, emails, forms and communications.
• Familiar with office equipment including PC, Windows, MS Office, EMR, multi‑line phone, copier, fax.
• Maintain confidentiality per HIPAA and UCA guidelines.
• High school diploma or GED.

Responsibilities

• Manage physician schedules: appointments, cancellations, rescheduling.
• Handle calls from patients, other physicians, and staff; take messages and follow up.
• Enter charges daily into the EMR system.
• Balance daily collections and forward to Homewood office.
• Process medical records requests and referrals.
• Verify patient insurance and demographics; assist with admissions and consults.
• Assist other secretaries and travel if needed; attend staff meetings.
• Adhere to UCA policies and maintain confidentiality.

Skills

Medical terminology

Medical office experience

Interpersonal communication

Teamwork / independence

Education

High school diploma or GED

Tools

EMR system

MS Office

PC Windows

Telephone system

Job description

General SummaryThe Medical Secretary will manage physician(s)’ day-to-day schedule and coordinate clerical activities related to completion of patient care, adhering to the highest standards of confidentiality.Minimum QualificationsMust display an understanding of medical terminology.Must have prior experience in a medical office and display an understanding of physician clinic procedures.Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.Must show the ability to work independently or within a team in a fast-paced environment.Must be able to type documents, email, forms, and other communications quickly and with minimal to no errors.Must show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc.Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines.Must have a high school diploma or GED equivalent.Licensure, Certification, Registration RequirementsNone.Supervisory RequirementsThis position will not supervise any other staff members.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move more than 45 pounds.Essential FunctionsManage physician’s schedule – to include scheduling patient appointments, canceling patient appointments, rescheduling patient appointments.Managing telephone calls from patients, other physicians, and other staff; take messages for physicians and nurses; follow-up with those phone calls and take care of patient and physician requests.Correspondence with insurance companies.Enter charges daily into EMR system.Balance daily collections and send to Homewood office.Medical record requests; retrieval of and delivery to/from appropriate providers.Referrals and pre-certifications.Maintains patient accounts by obtaining, recording, and updating personal and financial information.Prepare consults, surgeries and admissions forms and forward to surgery schedulers.Schedule consults with other physicians, tests and procedures at UCA Homewood office and/or outside facilities.Complete FMLA papers at patient’s request.Fill-in as needed with patient check-in and check-out.Patient insurance verification and verification of patient demographics.Assists other secretaries in office and company, which may include some travel to other outlying offices or the Homewood office location.Attends staff meetings as required.Conducts self in accordance with UCA’s policies and procedures.Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.Other duties as assigned.