Medical Secretary

Urology Centers of Alabama; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Urology Centers of Alabama is seeking a Medical Secretary to manage physicians’ schedules and coordinate clerical tasks for patient care. The role requires HIPAA compliance and accurate data entry in the EMR system.

The ideal candidate will have prior medical office experience, strong interpersonal skills, and the ability to work independently or in a team in a fast-paced environment while maintaining confidentiality.

Qualifications

• Must understand medical terminology and clinic procedures.
• Experience in a medical office and physician clinic environment.
• Strong interpersonal and communication skills with diverse audiences.
• Ability to work independently or in a team in a fast-paced setting.
• Proficient typing and accurate data entry into EMR/office systems.
• Maintain confidentiality per HIPAA and UCA guidelines.
• High school diploma or GED required.

Responsibilities

• Manage physician schedules and coordinate patient appointments.
• Handle calls, messages, and follow up on physician requests.
• Enter daily charges into the EMR system and balance daily collections.
• Process medical records requests and referrals.
• Prepare consults, surgeries, and admission forms.
• Assist with patient check-in/check-out and insurance verification.
• Maintain patient accounts and confidentiality per HIPAA.

Skills

Medical terminology

Interpersonal skills

HIPAA compliance

MS Office proficiency

EMR/EHR experience

Education

High school diploma or GED

Tools

EMR system

MS Office (Word/Excel)

Job description

General Summary

The Medical Secretary will manage physician(s)’ day-to-day schedule and coordinate clerical activities related to completion of patient care, adhering to the highest standards of confidentiality.

General Summary

The Medical Secretary will manage physician(s)’ day-to-day schedule and coordinate clerical activities related to completion of patient care, adhering to the highest standards of confidentiality.

Minimum Qualifications

• Must display an understanding of medical terminology.
• Must have prior experience in a medical office and display an understanding of physician clinic procedures.
• Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.
• Must show the ability to work independently or within a team in a fast-paced environment.
• Must be able to type documents, email, forms, and other communications quickly and with minimal to no errors.
• Must show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc.
• Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines.
• Must have a high school diploma or GED equivalent.

Licensure, Certification, Registration Requirements

None.

Supervisory Requirements

This position will not supervise any other staff members.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move more than 45 pounds.

Essential Functions

• Manage physician’s schedule – to include scheduling patient appointments, canceling patient appointments, rescheduling patient appointments.
• Managing telephone calls from patients, other physicians, and other staff; take messages for physicians and nurses; follow-up with those phone calls and take care of patient and physician requests.
• Correspondence with insurance companies.
• Enter charges daily into EMR system.
• Balance daily collections and send to Homewood office.
• Medical record requests; retrieval of and delivery to/from appropriate providers.
• Referrals and pre-certifications.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Prepare consults, surgeries and admissions forms and forward to surgery schedulers.
• Schedule consults with other physicians, tests and procedures at UCA Homewood office and/or outside facilities.
• Complete FMLA papers at patient’s request.
• Fill-in as needed with patient check-in and check-out.
• Patient insurance verification and verification of patient demographics.
• Assists other secretaries in office and company, which may include some travel to other outlying offices or the Homewood office location.
• Attends staff meetings as required.
• Conducts self in accordance with UCA’s policies and procedures.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Other duties as assigned.