Medical Secretary

Urology Centers of Alabama; Grove Park (AL); On-site; USD 32,000 - 48,000; Full time

Job summary

Urology Centers of Alabama in Homewood, AL is seeking a Medical Secretary to manage day-to-day scheduling for physicians and coordinate routine clerical tasks to support patient care.

The ideal candidate will have strong medical terminology knowledge, prior medical office experience, proficiency with MS Office and EMR systems, and a commitment to HIPAA confidentiality. This is a full-time on-site role with varied duties.

Qualifications

• Must understand medical terminology.
• Experience in a medical office and physician clinic procedures.
• Excellent interpersonal and communication skills with diverse audiences.
• Ability to work independently or in a team in a fast-paced environment.
• Fast and accurate typing of documents, emails, forms, and communications.
• Proficiency with PC, Windows, MS Office, EMR, and multi-line phones.
• HIPAA compliance and confidentiality awareness.
• High school diploma or GED required.

Responsibilities

• Manage physician schedules, including appointments, cancellations, and rescheduling.
• Handle telephone calls, messages, and follow-ups for patients and staff.
• Correspond with insurance companies.
• Enter charges daily into the EMR system and balance daily collections.
• Maintain patient accounts with updated personal and financial information.
• Assist with referrals, pre-certifications, and chart requests.
• Assist other secretaries and may travel to other offices as needed.
• Adhere to HIPAA guidelines and maintain confidentiality.

Skills

Medical terminology

Interpersonal communication

Teamwork

Typing speed

MS Office proficiency

EMR system proficiency

HIPAA compliance

Education

High school diploma or GED

Tools

MS Office Suite

EMR system

Multi-line telephone

Job description

Job Details: Job Location: Homewood Central - Homewood, AL, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: Up to 50% , Job Shift: Day, Job Category: Admin - Clerical, General Summary

The Medical Secretary will manage physician(s)' day-to-day schedule and coordinate clerical activities related to completion of patient care, adhering to the highest standards of confidentiality.

Minimum Qualifications

• Must display an understanding of medical terminology.
• Must have prior experience in a medical office and display an understanding of physician clinic procedures.
• Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.
• Must show the ability to work independently or within a team in a fast-paced environment.
• Must be able to type documents, email, forms, and other communications quickly and with minimal to no errors.
• Must show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc.
• Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines.
• Must have a high school diploma or GED equivalent.

Licensure, Certification, Registration Requirements

None.

Supervisory Requirements

This position will not supervise any other staff members.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move more than 45 pounds.

Essential Functions

• Manage physician's schedule - to include scheduling patient appointments, canceling patient appointments, rescheduling patient appointments.
• Managing telephone calls from patients, other physicians, and other staff; take messages for physicians and nurses; follow-up with those phone calls and take care of patient and physician requests.
• Correspondence with insurance companies.
• Enter charges daily into EMR system.
• Balance daily collections and send to Homewood office.
• Medical record requests; retrieval of and delivery to/from appropriate providers.
• Referrals and pre-certifications.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Prepare consults, surgeries and admissions forms and forward to surgery schedulers.
• Schedule consults with other physicians, tests and procedures at UCA Homewood office and/or outside facilities.
• Complete FMLA papers at patient's request.
• Fill-in as needed with patient check-in and check-out.
• Patient insurance verification and verification of patient demographics.
• Assists other secretaries in office and company, which may include some travel to other outlying offices or the Homewood office location.
• Attends staff meetings as required.
• Conducts self in accordance with UCA's policies and procedures.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Other duties as assigned.