Medical Secretary - FT

Urology Centers of Alabama; Homewood (IL); On-site; USD 38,000 - 46,000; Full time

Job summary

Urology Centers of Alabama is seeking a Medical Secretary to manage physicians’ schedules and coordinate clerical activities for patient care while upholding strict confidentiality.

The role requires medical office experience, strong interpersonal skills, and proficiency with EMR and MS Office. You will handle calls, billing entries, referrals, and patient records across multiple offices including Homewood.

Qualifications

• : Must display an understanding of medical terminology.
• : Must have prior experience in a medical office and understanding of physician clinic procedures.
• : Must show excellent interpersonal skills interacting with diverse people.
• : Must work independently or within a team in a fast-paced environment.
• : Must be able to type documents, emails, forms quickly and with minimal errors.
• : Proficiency with office equipment including PC, Windows, MS Office, EMR, multi-line phone, copier.
• : Must maintain confidentiality per HIPAA and UCA Guidelines.
• : Must have a high school diploma or GED.

Responsibilities

• : Manage physician’s schedule including appointments, cancellations, and rescheduling.
• : Handle telephone calls, take messages, and follow up with requests.
• : Correspondence with insurance companies.
• : Enter charges daily in EMR system.
• : Balance daily collections and forward to Homewood office.
• : Medical record requests and delivery to providers.
• : Manage referrals and pre-certifications.
• : Maintain patient accounts with demographic and financial data.
• : Prepare consults, surgeries, and admissions forms; forward to schedulers.
• : Schedule consults and tests at Homewood or outside facilities.
• : Complete FMLA papers upon request.
• : Assist with patient check-in/check-out as needed.
• : Verify patient insurance and demographics.
• : Attend staff meetings and adhere to policies.

Skills

Medical terminology

Interpersonal skills

Independence & teamwork

Education

High school diploma or GED

Tools

EMR system

MS Office

Job description

Job DetailsPosition Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 50% Job Shift: DayJob Category: Admin - ClericalGeneral Summary

The Medical Secretary will manage physician(s)’ day-to-day schedule and coordinate clerical activities related to completion of patient care, adhering to the highest standards of confidentiality.

Essential Functions

• Manage physician’s schedule – to include scheduling patient appointments, canceling patient appointments, rescheduling patient appointments.
• Managing telephone calls from patients, other physicians, and other staff; take messages for physicians and nurses; follow-up with those phone calls and take care of patient and physician requests.
• Correspondence with insurance companies.
• Enter charges daily into EMR system.
• Balance daily collections and send to Homewood office.
• Medical record requests; retrieval of and delivery to/from appropriate providers.
• Referrals and pre-certifications.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Prepare consults, surgeries and admissions forms and forward to surgery schedulers.
• Schedule consults with other physicians, tests and procedures at UCA Homewood office and/or outside facilities.
• Complete FMLA papers at patient’s request.
• Fill-in as needed with patient check-in and check-out.
• Patient insurance verification and verification of patient demographics.
• Assists other secretaries in office and company, which may include some travel to other outlying offices or the Homewood office location.
• Attends staff meetings as required.
• Conducts self in accordance with UCA’s policies and procedures.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Other duties as assigned.

QualificationsMinimum Qualifications

• Must display an understanding of medical terminology.
• Must have prior experience in a medical office and display an understanding of physician clinic procedures.
• Must show the ability to have excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds.
• Must show the ability to work independently or within a team in a fast-paced environment.
• Must be able to type documents, email, forms, and other communications quickly and with minimal to no errors.
• Must show proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc.
• Must show the ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines.
• Must have a high school diploma or GED equivalent.

Licensure, Certification, Registration Requirements

None.

Supervisory Requirements

This position will not supervise any other staff members.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move more than 45 pounds.