Medical Scheduling & Support Assistant

US-Department-of-Veterans-Affair; Brainerd (MN); On-site; USD 32,000 - 52,000; Full time

Job summary

Brainerd VA Health Care System is seeking a Medical Support/Administrative role to provide clerical and scheduling support for Primary Care and Specialty Care ICCs. The position serves as the first administrative point of contact for Veterans, family, and other visitors.

The role supports clinical staff and manages daily office functions, including scheduling across PC ICC and SC ICC areas, ensuring smooth patient flow and accurate records.

Qualifications

• High school diploma or GED required.
• Ability to communicate with individuals from diverse backgrounds in a courteous manner.
• Ability to use office automation and scheduling software to support patient care.
• Knowledge of basic medical terminology is helpful.
• Ability to schedule medical appointments in a clinical setting.

Responsibilities

• Provide administrative support to clinical staff and Veterans.
• Oversee daily clerical functions of scheduling in all PC ICC and SC ICC areas.
• Serve as the first administrative point of contact for Veterans, families, and other visitors.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Education

High school diploma or GED

Tools

Office automation software

Scheduling systems

Job description

Brainerd VA Health Care System is seeking a Medical Support/Administrative role to provide clerical and scheduling support for Primary Care and Specialty Care ICCs. The position serves as the first administrative point of contact for Veterans, family, and other visitors.

The role supports clinical staff and manages daily office functions, including scheduling across PC ICC and SC ICC areas, ensuring smooth patient flow and accurate records.