Veterans Health Scheduling & Admin Assistant

US-Department-of-Veterans-Affair; Montevideo (MN); On-site; USD 52,000 - 68,000; Full time

Job summary

Montevideo VA Health Care System seeks an experienced Medical Support Assistant (GS-6) to provide essential administrative support to the Primary Care and Specialty Care teams. You will act as the first point of contact for Veterans and visitors, manage scheduling, and help ensure smooth daily operations in multiple medicine areas.

The role requires strong knowledge of healthcare processes, ability to coordinate with clinicians, and excellent communication skills to support patient access and

Qualifications

• One year of experience at GS-5 level or equivalent.
• Experience delivering administrative support in healthcare settings is preferred.
• Ability to schedule appointments and relay provider orders per VA guidelines.

Responsibilities

• Provide introductory administrative support to clinical staff and Veterans.
• Oversee daily clerical functions of scheduling for Primary and Specialty Medicine areas.
• Answer phones, greet patients, relay messages to appropriate medical staff.

Skills

Scheduling across care delivery

Healthcare process knowledge

Medical terminology

Interdisciplinary collaboration

Prioritization and organization

Effective communication

Education

High school diploma or GED

Job description

Montevideo VA Health Care System seeks an experienced Medical Support Assistant (GS-6) to provide essential administrative support to the Primary Care and Specialty Care teams. You will act as the first point of contact for Veterans and visitors, manage scheduling, and help ensure smooth daily operations in multiple medicine areas.

The role requires strong knowledge of healthcare processes, ability to coordinate with clinicians, and excellent communication skills to support patient access and