Medical Scheduling Specialist – Patient Flow & Coordination

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

The Christ Hospital Health Network is seeking a Scheduling Clerk to coordinate daily patient and physician scheduling, manage labs and test orders, and maintain smooth information flow between physicians, patients, and referrers.

You will answer calls, manage appointments, verify referrals, assist with pre-certifications, and support administrative tasks including deposits and file handling, while upholding confidentiality and accuracy.

Qualifications

• Education: High School Diploma or equivalent required; Associates degree or Medical Secretary Certification preferred.
• 2 years medical office scheduling experience required; prior scheduling experience preferred.
• Strong organization, communication, and confidentiality skills.

Responsibilities

• Manages daily patient and physician scheduling using appropriate systems for ordering labs and diagnostic tests; provides clerical support to clinical team.
• Answers phones, schedules follow-ups, transcribes and files correspondence; coordinates meetings and travel for physicians.
• Checks out patients, schedules follow-ups or tests, collects co-pays; verifies referrals and pre-certifications as appropriate.
• Maintains policies, assists with training of new schedulers, and supports deposits and mail/document handling as needed.
• May act as Super User for the Electronic Medical Record and handles other duties as assigned.

Skills

Multitasking

Excellent communication

Team collaboration

Confidentiality

Education

High School Diploma or equivalent

Associates degree or Medical Secretary Certification preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Electronic Medical Record (EMR)

Job description

The Christ Hospital Health Network is seeking a Scheduling Clerk to coordinate daily patient and physician scheduling, manage labs and test orders, and maintain smooth information flow between physicians, patients, and referrers.

You will answer calls, manage appointments, verify referrals, assist with pre-certifications, and support administrative tasks including deposits and file handling, while upholding confidentiality and accuracy.