Medical Scheduling Specialist - Patient Flow & Care

Orthodontic Partners LLC; Novi (MI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Medical/Dental/Vision coverage

401(k) with match

Flexible Spending Accounts

Health Savings Accounts

Employee Assistance Program

Job summary

Reynolds Orthodontics in Novi, MI is seeking a Scheduling Coordinator to manage patient intake and appointment flow with high attention to detail in a fast-paced setting.

Salary is complemented by a comprehensive benefits package and monthly bonus opportunities. The role emphasizes excellent customer service, precise scheduling, and collaboration with doctors and staff to optimize daily operations.

Qualifications

• 1-3 years of scheduling/orthodontic experience preferred.
• Excellent written and spoken communication.
• Compassionate patient service and professional demeanor.
• Integrity and reliability; punctuality.
• Able to multitask and stay organized under pressure.
• Professional appearance and conduct at all times.
• Strong telephone etiquette and information gathering skills.

Responsibilities

• Schedule, authorize and send pertinent medical records/orders for appointments.
• Maintain a positive attitude and deliver excellent customer service to patients.
• Coordinate patient schedule and flow for the practice with accuracy.
• Be receptive to training and coaching on best practices.
• Maintain an organized working space.
• Coordinate with team members and doctors for scheduling needs or questions.
• Perform other duties related to scheduling as required.

Skills

Scheduling coordination

Patient intake

Customer service

Attention to detail

Communication skills

Telephone etiquette

Education

1-3 Years Relative Experience

Job description

Reynolds Orthodontics in Novi, MI is seeking a Scheduling Coordinator to manage patient intake and appointment flow with high attention to detail in a fast-paced setting.

Salary is complemented by a comprehensive benefits package and monthly bonus opportunities. The role emphasizes excellent customer service, precise scheduling, and collaboration with doctors and staff to optimize daily operations.